An attractive, well-organized, and user-friendly website is the key to lead merchants to more sales. Unfortunately, even the most experienced developers face a variety of obstacles in B2B eCommerce website development. B2B businesses have additional challenges than retailers, including sophisticated operations and sales channels, various product lines, and other factors.
In this blog, we will help you lay the groundwork for a long-lasting website that meets the stringent requirements of business clients.
Let’s take a look at the B2B eCommerce website development process!
Must-have Features of a B2B eCommerce Website
Advanced search
It is not easy for customers to find exactly what they are looking for if your search tool is not optimal. Rather than depending on out-of-the-box functionality, investing in a specialized search facility on your website may take your product visuality to the next level.
Some search tools can autocomplete search strings, fix common typos or even give related product images in search suggestions.
Clear navigation
Navigation is an essential element when you design your eCommerce website. It is like a map or set of directions that drive customers to where they need to get appropriate products. The combination of simple navigation and informative content will greatly minimize the bounce rate and keep the customer on your site longer. Besides, buyers can leave your site without making purchases because they can’t discover the correct information. As a result, merchants will lose a number of sales.
Lightning site speed
Your site speed needs to be optimized for a better user experience. Users will often stay on a site longer and likely make a buying decision if your website is faster. That is why Google has made site speed a factor to rank your website. The higher rank you get, the more customers reach you.
Clear and detailed product information
While listing a product name, simple information and images are not enough, especially with B2B businesses with high-value orders. Detailed information can build customers’ trust and help them to decide whether to buy products or not. Compiling a convincing variety of product data, whether measurements, MPNs, or spec sheets, may all assist you to convert buyers more effectively.
Order tracking
In B2B orders, punctuality is extremely vital. It is not simple like customers abandoning orders, or giving bad reviews. Merchants have to pay fines against contract violations when shipping to their clients late. You should integrate an order tracking tool into your website so that customers can proactively track their order, or send them an email about the order status.
Source: https://magenest.com/en/b2b-ecommerce-website-development/
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