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THE ECOMMERCE DELIVERY: STRATEGIES, SOLUTIONS, AND METHODS

 These days, eCommerce has become widely known in the digitalized world, and many businesses have applied this to their business to approach more customers. However, the most important part which many companies did not recognize is eCommerce delivery.

The eCommerce delivery strategy is really important to help the company keep and nurture its loyal customers. To prove that, we have done some surveys and this is the result:

  • There was 38% of consumers say they will never purchase with that merchant again after having a bad delivery experience.
  • Customers have selected a rival with more convenient eCommerce delivery options in 60% of cases.
  • When it comes to online shopping, 74% of customers consider free shipping to be very important.

So, with these eCommerce delivery statistics above, it shows that the delivery strategy is really important. But have you anything yet about eCommerce delivery?

Let’s read this article to find out more!

1. What is eCommerce delivery?

Ecommerce delivery refers to all of the services necessary to transfer items ordered online from a retailer to the customer’s delivery location. With a suitable partner, Ecommerce delivery may be reasonable, economical, and quick.

2. How eCommerce delivery works?

The eCommerce delivery is processed through the 4 steps below:

Process order

Order processing refers to the operations required to complete a customer’s order. Each purchase is associated with unique order and tracking ID for the item to be delivered. Then, different teams are responsible for different aspects of the order’s processing. After that, the production and logistics team changes inventories, closes the purchase order, and assigns responsibilities to the packing and delivery teams.

Package order

The next step is to appropriately box the products before final delivery. Packaging has two functions: first, it protects the item from harm, and second, it contributes to the creation of brand value. However, the packing is only done in accordance with the type of item.

Packaging should always be user-friendly and minimally obtrusive. It should, however, be strong and robust enough to protect the product throughout travel. Furthermore, your brand mark (if applicable) should be clearly visible on the package to assist improve brand value and retention.

Read more: https://magenest.com/en/ecommerce-delivery/

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