WHAT IS ORDER FULFILLMENT? HOW TO IMPROVE ORDER FULFILLMENT PROCESS?

Customers can rate your business low and give bad reviews if your order fulfillment has problems. That is why enterprises should consider order fulfillment as a vital part of the business and invest in it. However, not any entrepreneur really understands this process and cares for it. They just keep an eye on it as soon as they get problems.

So, what is order fulfillment? How to improve the order fulfillment process?

We will give you helpful information about it, especially e-commerce warehousing and order fulfillment and the way to manage your order process better. Let’s find out in our blog!

What is Order Fulfillment?

Order Fulfillment definition

It would help if you understood the order fulfillment definition first before having a deep dive into it. The order fulfillment meaning is really simple. It refers to the delivery of goods to the designated place in accordance with the time and method selected by the customer. If the buyer wants to return a product, order fulfillment will manage the return transaction as well.

From the customer’s point of view, order fulfillment is the process of processing customer orders. While in the manufacturer’s view, the order fulfillment process is the whole process from accepting the order to completing the order. We call this process from accepting an order to completing an order or processing a customer order as the order lead time.

What is Order Fulfillment in eCommerce?

Order fulfillment in eCommerce refers to delivers items from sellers to buyers. It includes the process of getting products into fulfillment centre shelves, like picking and packaging orders. Your third-party logistics operations will help you with shipping schedules and techniques.

E-Commerce order fulfillment plays an essential part in any company. You can be your own fulfillment provider when packaging boxes in your garage and shipping a small number of orders to buyers. However, it is better for you to outsource a third-party logistics partner when your company grows and you have more customers.

Order Fulfillment process

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