In today’s hyper-competitive marketplace, differentiating yourself from the competition is essential for success, especially for small businesses. Almost any small business can benefit from digital transformation by leveraging technology to create unique customer experiences or developing innovative products and services. But what does that mean? And how can you get started with a digital transformation for small businesses?
In this post, we’ll define a digital transformation strategy for small business and give you some tips for making it work for your business. Plus, we’ll share a few examples of small businesses that have successfully undergone their own digital transformations. So read on to learn more!
What is Digital Transformation for Small Business?
As the world becomes increasingly digitized, more and more businesses are looking to undergo digital transformation. This process is more than simply adding a few digital tools into current workflows – it requires a shift in mindset in regards to how the company functions now and it’s potential for operating better in the future.
Companies that successfully integrate digital technology into all areas of their businesses fundamentally change the way they deliver value and meet customer needs. In doing so, they gain a competitive advantage and position themselves for long-term success.
Best Examples of Digital transformation
As digital transformation increasingly becomes a top priority for businesses across industries, it’s helpful to look at examples of these tech trends in action
Uncorked by the Sea
Uncorked by the Sea is a wine and beer retail store that was established in Southport, North Carolina in 2011. The store has two employees and a digital order history function. Prior to the pandemic, the store’s business model was that customers come into the store, engage with the staff about preferences, taste a wine or two, select the wine(s), and complete the transaction. However, with the onset of the pandemic, Uncorked had to quickly adapt its business model to a digital one. The owners were pleasantly surprised to find an excellent order history function that allowed them to keep track of their customers’ preferences. As a result, they were able to provide personalized recommendations and ensure that their customers always had a satisfying experience. In addition, the shift to online sales has allowed Uncorked to reach a wider audience and continue to grow despite the challenges of the pandemic.
FreshBooks
FreshBooks is a cloud-based accounting software company that was founded in 2003 by Mike McDerment. The company provides small businesses with invoicing, expense tracking, and other accounting tools. FreshBooks was originally a PHP-based server-side app, but it was transformed into a client-side Ember platform app in 2017. The company’s goals are to help small businesses save time on accounting and to provide a convenient and professional way to manage client invoices. FreshBooks has been successful in achieving these goals, and it has become one of the leading accounting software companies in the world.
Read more: https://magenest.com/en/digital-transformation-for-small-business/
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